Privacy & Cookies Policy
This privacy policy sets out how J Dolcé Fine Jewels uses and protects any information that you give us when you use this website. The processing of personal data is governed by the General Data Protection Regulation (the "GDPR").
J Dolcé Fine Jewels is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using any of our services, then you can be assured that it will only be used in accordance with this privacy statement.
J Dolcé Fine Jewels may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect about you
We collect personal details in order for us to process your orders or provide services from our website or sales team this forms the legal basis for using your data. We collect:
· Your name
· Home address
· Delivery address
· Email address
· Telephone number
If you call one of our representatives any notes of the discussion with the representative are collected.
If you use our website, we use cookies for the processing of your website visit and where you give us consent for personalisation and marketing purposes.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
To find out more about what cookies we use and your consent to using cookies see our Cookies Policy
How we process data
J Dolce Fine Jewels acts as both a data processor and a data controller for your personal information. This means that we process your data and we use third parties to process your data on our behalf. We audit all third parties to ensure they meet the standards of data protection required under the GDPR. The third-party data processors that we mainly use are:
The Royal Mail
Name and postal address for delivering your orders or any written communication
Fed Ex
Name and postal address for delivering your orders or any written communication
International transfers
To deliver products and services to you, it is sometimes necessary for us to share your data outside of the European Economic Area. This will typically occur when service providers are located outside the EEA, or if you are based outside the EEA. These transfers are subject to special rules under data protection laws.
If this happens, we will ensure that the transfer will be compliant with data protection law and all personal data will be secure. Our standard practice is to use ‘standard data protection clauses’ which have been approved by the European Commission for such transfers. Those clauses can be accessed at https://ec.europa.eu/info/law/law-topic/data-protection_en .
Security
We are committed to ensuring that information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we gain consent from you or we are required by law to do so. Where we gain consent to share your personal information we make it clear to whom the data is being shared and for what purpose.
Marketing
We would like to send you information about the services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us at info@jdolcefinejewels.com
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like to see the personal information that we hold about you so we can arrange to post you a copy, please contact us at info@jdolcefinejewels.com
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
COOKIES POLICY:
At jdolcefinejewels.com, we use cookies to keep track of what you have in your basket, and to remember you when you return back.
To order products on jdolcefinejewels.com, you need to have cookies enabled - see the section on Managing cookies. Not allowing the cookies does not prevent you from browsing the website. Most web browsers have cookies enabled. If not, See ‘Managing Cookies’on help to enable them.
Please note that cookies do not harm your computer. It does not store personally identifiable information like credit card details etc. But, we do use encrypted information gathered to help you improve your experience of the website. For example, Identifying and resolving errors or determining relevant related products while you’re browsing.
We have relationships with carefully-selected and monitored suppliers who may also set cookies during your visit to be used for re-marketing purposes - in other words to show you different products and services based on what you appear to be interested in.
We're giving you this information as part of our initiative to comply with recent legislation and to make sure we're honest and clear about your privacy when using our website. We know you'd expect nothing less from us, and please be assured that we're working on a number of other privacy and cookie-related improvements to the website.
For more detailed information please visit: http://www.allaboutcookies.org/
Our Cookie Policy
To make full use of the online shopping and personalised features on jdolcefinejewels.com, your computer, tablet or mobile phone will need to accept cookies. Only then can we provide you with personalized features of the website while using them.
Our cookies do not store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies from us, or any other website, you can use your browser to do so. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.
Our 'share' tools
If 'share' our content with friends through social networks – such as Facebook, Instagram, Twitter - you may be sent cookies from these websites. We have no control over the settings of the cookies from third party websites, so we suggest you check the third-party website for more information about their cookie-policy and how to manage them.
Flash Cookies (or Local Shared Objects)
We may display video content using Adobe Flash Player. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a user. Flash cookies are stored on your device in the same way as usual cookies, but they're managed differently by your browser.
If you wish to disable or delete a Flash cookie, see Adobe Flash Player Security Settings. Please bear in mind though, that if you disable Flash cookies for jdolcefinejewels.com, you'll be unable to access certain videos and other content that requires the Flash Player.
Third Party Cookies
When you visit jdolcefinejewels.com, you may notice some cookies that are not related to our website. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We do not control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
Some of the business partners that may set cookies on tjc.co.uk include:
Google Analytics
We use this to understand how the site is being used in order to improve the user experience. User data is all anonymous.
Managing Cookies
If cookies aren't enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won't be able to add products to your basket and buy them.
How to Enable Cookies?
If you're not sure of the type and version of web browser you use to access the Internet:
For PCs: click on 'Help' on top of your browser window and select the 'About' option
For Macs: with the browser window open, click on the Apple menu and select the 'About' option
For browsers please consult your documentation or online help files.